Tuesday, March 19, 2013

Manners matter when you're sending e-mail

<p>E-mail can become overwhelming. It clogs our inboxes and slows us down. In some cases, we pound out responses as fast as possible to clear out our inboxes, giving little thought to what we are writing. This is ill-fated. There is a certain etiquette we ought to follow when sending e-mails. When we forget to mind our manners, we might end up insulting or confounding the recipients of our e-mail missives. Here, then, is a quick look at some e-mail etiquette essentials.</p> <p><strong>Sometimes it is possible to too brief</strong></p> <p>When someone receives an e-mail message that simply says &ldquo;yes&rdquo; or, even worse, "no," they may ponder whether you&rsquo;re somewhat ticked at them. After all, that is a very short reply. When sending e-mail messages, be sure to include a bit more meat to help make your recipients feel better. Rather than just answering &ldquo;yes,&rdquo; why not add a, &ldquo;Thanks for asking&rdquo; or a &ldquo;Hope you&rsquo;re doing well today.&rdquo; That can make a big difference. If your message is brief because you&rsquo;re typing it on a smartphone or tablet, make a special e-mail signature that informs recipients that this is the reason for the short message.</p> <p><strong>Don&rsquo;t ignore messages</strong></p> <p>CBS News reminds you to definitely answer back when you receive an e-mail message. Our inboxes are often bombarded with e-mails. It can seem like quite a job to reply to all of them. But disregarding an e-mail message is rude, CBS News says, and may turn people off. CBS News states that sometimes a simple reply of "Thanks" is all that senders require to feel positive that you've received and are thinking about their message.</p> <p><strong>Be careful</strong></p> <p>We receive a lot of e-mails each day, it&rsquo;s tempting to pound out responses and send them back without proofreading and editing them. After all, that removes at least some of your e-mail clutter. However, this may also result in messages full of typos, something that&rsquo;s more than a bit off-putting. If you don&rsquo;t proof your messages, you might accidentally forget to attach that report or photo you are promising. That&rsquo;s annoying for recipients.</p> <p><strong>Be polite and don't shout</strong></p> <p>Whatever you do, do not ever send an e-mail message that is written completely in capital letters. This is whats called shouting, and no one likes it. It&rsquo;s easy to see why: A message in all caps is hard on the eyes. Instead, follow the normal rules of capitalization when drafting your e-mail messages.</p>

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